E-Book FAQs

As indicated on the main E-Book page, we are transitioning from Boundless to the Palace Project, which is scheduled to launch on December 2. We will be adding Palace Project information here as it is finalized.

What is my PIN number?

Your PIN is the last 4 digits of your Princeton library card number.

How can I get help with my e-book app?

Libby has support documents on its website. You can also bring your device in to the Princeton Library and ask one of the librarians to help you.

Libby Help site

Can I specify my preferred lending period(s)?

You can select a lending period when checking out a title at the standard site. The mobile version of this site uses the default lending period you specify at the ‘Lending Periods’ page. Lending periods can be set by going to “Settings.” Lending options will appear. For Libby, click on 7, 14, or 21 days

What e-reading devices are compatible with Libby?

Most e-reading devices are compatible with Libby. Check the Libby website for a list of compatible devices.

Can I renew the items I have checked out?

Titles cannot be renewed, but you can check them out again if they are available when the checkout period ends.

What happens when I place a title on hold?

A title you place on hold will be reserved for you to check out once it becomes available. When the title is available for you, you will receive an email with instructions on checking the item out. Libby items will be held for you for 3 days.

How many items can I place on hold at the same time?

You can place up to 6 titles on hold at a time on Libby. You may also suspend a hold. Suspending a hold keeps your place in line for a title until you’re ready to read it. When a hold is suspended, you’ll continue moving up the wait list. If you’re first on the wait list, you’ll get the next available copy of the title after you unsuspend the hold.

How many items can I check out?

You can check out 5 items at a time.

7 thoughts on “E-Book FAQs”

  1. What if we want to suggest you add e-books that aren’t coming up as options to suggest? I’m looking for an author named Shahida Arabi, self-help/growth type books. Are they unable to be added?

    1. Currently, there is no way to ask for recommendations on the new Libby app, though that may change in the future, since that used to be an option in the old Overdrive app. Also, I did notice that her books are self-published using CreateSpace, which means it is less likely that it would be available via either Libby or Axis 360 in any case.

      1. I’m using the Overdrive app through Amazon on my fire tablet. I’ll look into other means of getting her books. Thanks very much!

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